Helpful Information

At NobleKnits, our goal is to provide you with fast, friendly service, and great products. If you have additional questions not answered below, please feel free to contact us.

Email: customerservice@nobleknits.com Online Contact Us Form  | Toll free at 1-866-86-KNITS (866-865-6487)

 

Shipping

Nobleknits.com understands that getting your items quickly is important to you, so we make every effort to process your order quickly. When you order from our website, you can expect to receive your order within 5-7 business days. Orders are shipped via US First Class or UPS depending on the product(s) ordered.

US Shipping Rates

Shipping Rates are based on weight and calculated for you automatically at checkout.

    • $3.99 - Up to 0.49 pounds
    • $4.99 - 0.50 to 0.74 pounds
    • $5.99 - 0.75 to 0.99 pounds
    • $6.99 - 1 to 1.99 pounds
    • $7.99 - 2 to 2.99 pounds
    • $8.99 - 3 to 3.99 pounds
    • $9.99 - 4 to 4.99 pounds
    • $1.00 each additional pound over 5 pounds

Canada and International Shipping Available

YES! NobleKnits ships to most countries around the world! We ship using USPS Mail which generally takes 6-12 business days.

Please note, we ship all international orders promptly and notify you via email when your order has shipped. Delays through customs and international mail may occur.

International Shipping Rates are based on weight and calculated for you automatically at checkout.

May I place my order over the telephone? 

For your convenience, you may choose to place your order over the telephone. Call us toll free at 1.866.86.KNITS. MasterCard, Visa, American Express, or Discover Card accepted on phone orders.

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What payment options do you accept online? 

For fastest delivery, purchase securely online using:

    • MasterCard
    • Visa
    • American Express
    • Discover Card
    • Paypal
    • Amazon Pay
    • New! Apple Pay (available on Apple Devices or Safari)

**Please do not send credit card info via email, use our shopping cart. It is a secure online ordering system.

How do I get my PDF Downloadable Pattern?

If you purchase a PDF downloadable pattern, check your email for the email marked "ORDER CONFIRMATION." The links to download your PDF patterns will appear in that email.

Do you take returns or exchanges? 

As of January 1, 2019 All Sales are FINAL.
 
Do you offer yarn winding service?
 
As of January 1, 2019 yarn winding service is no longer available.